Your privacy matters to us. This page explains what personal data nurstargame collects, why we collect it, how we use it, and the rights you have as a player based in the Philippines. Please read through it before creating an account.
When you register and use nurstargame, we collect certain personal information that is necessary to operate your account and keep the platform secure. This includes your full name, date of birth, email address, mobile number, and residential address in the Philippines. We also collect your preferred payment details so that deposits and withdrawals can be processed accurately and without delay. For identity verification purposes, we may ask you to submit a government-issued ID, which is a standard requirement for licensed online gaming platforms operating in the Philippines. Device and usage data — such as your IP address, browser type, and session activity — is collected automatically to help us detect unusual activity, prevent fraud, and improve the overall platform experience.
The personal data we hold is used solely to provide you with the services available on nurstargame and to meet our obligations under Philippine law. Your account information allows us to process transactions, verify your identity, and communicate important updates about your account, promotions, or policy changes. We use session and device data to monitor platform security, investigate potential fraud, and ensure the integrity of gameplay for all registered players. If you have opted in to receive marketing communications, we may use your contact details to send you personalised offers relevant to your gaming activity — you can withdraw this consent at any time. We do not sell, rent, or trade your personal data to any third party for their own marketing purposes.
In limited circumstances, nurstargame may share your personal data with trusted third-party service providers who assist us in running the platform — for example, payment processors, identity verification providers, and cloud infrastructure partners. All such providers are contractually bound to handle your data securely and only for the specific purpose for which it was shared. We may also disclose your information to regulatory authorities, government agencies, or law enforcement bodies in the Philippines where we are legally required to do so. We do not share your data with advertising networks, data brokers, or unrelated third-party businesses. Any transfer of data outside the Philippines is done only where adequate protections are in place and in line with the requirements of the Data Privacy Act of 2012.
We retain your personal data for as long as your account remains active and for a period after closure as required by applicable laws and regulations in the Philippines. Transaction and identity records are typically held for a minimum of five years following account closure to comply with anti-money laundering and regulatory reporting obligations. Data that is no longer needed for any legal, regulatory, or operational purpose is securely deleted or anonymised. If you request deletion of your account, we will begin the process promptly, subject to any legal hold requirements that may apply to your records. You can contact our support team at any time to ask about the retention periods that apply to your specific data.
Under the Philippine Data Privacy Act of 2012, you have clear rights regarding the personal information we hold about you. You have the right to access your data, request corrections if any details are inaccurate, and in certain circumstances request that we restrict how we process your information. You also have the right to object to processing that is not strictly necessary and to request deletion of data that we no longer have a legitimate reason to hold. If you believe your data rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. To exercise any of these rights, please contact our support team using the email address listed in the footer of this page and we will respond within the timeframe required by law.
nurstargame uses cookies and similar tracking technologies to make the platform function correctly, remember your preferences, and analyse how players interact with different parts of the site. Essential cookies are necessary for the platform to operate and cannot be disabled without affecting functionality such as login sessions and transaction security. Analytical cookies help us understand which pages and features are most useful so we can continue to improve the experience for players in the Philippines. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may affect your ability to use some features of the platform. We do not use tracking technologies to serve third-party advertisements on the nurstargame platform.
We may update this Privacy Policy from time to time to reflect changes in how we operate, new regulatory requirements, or improvements to our data protection practices. When significant changes are made, registered players will be notified through the contact details associated with their accounts. Your continued use of nurstargame after any update is posted constitutes your acknowledgement of the revised policy. We recommend checking this page periodically so you are always aware of how your information is being handled. If you have any questions about this policy or how your data is used, visit our FAQ page or reach out to the support team directly.
All personal and financial data stored on nurstargame is protected using industry-standard encryption. Whether you are logging in on mobile or desktop, your information travels over secure, encrypted connections at all times. We regularly review our security infrastructure to ensure it meets current best practices for online gaming platforms serving players in the Philippines.
We will never sell, lease, or exchange your personal information with third parties for commercial or marketing purposes. Your data is used only to operate your account and deliver the services you signed up for. This commitment applies to all players registered on the platform, regardless of how long they have been active or the type of gaming activity they engage in.
You can request a copy of the personal data we hold about you at any time by contacting our support team. If any details are incorrect or out of date, you have the right to ask us to correct them promptly. We take data accuracy seriously because it directly affects the security of your account and the accuracy of your transaction records.
nurstargame is committed to operating in line with the Data Privacy Act of 2012 and the guidelines issued by the National Privacy Commission of the Philippines. If you believe your data rights have been infringed, you are entitled to raise a complaint with the NPC directly. We take all privacy-related concerns seriously and will cooperate fully with any formal regulatory inquiry.
If you have any concerns about how your data is handled or want to exercise your privacy rights, check our FAQ for quick answers or create an account and manage your preferences directly from your profile.